Terms of service
Thousandaires Glove Co. provides this website for informational and commercial purposes. While we aim to keep everything accurate and up to date, we make no guarantees about the completeness, reliability, or suitability of the information, products, or services provided.
By using this website, you agree that you do so at your own risk.
1. Acceptance of Terms
By accessing or using this website, you agree to comply with these Terms and Conditions.
If you do not agree, please discontinue use of the site.
We may update these terms at any time without prior notice. Continued use of the website means you accept any changes.
2. Products and Availability
All products are subject to availability.
We reserve the right to modify, update, or discontinue products at any time without notice.
Pricing, product descriptions, and availability may change without notice.
3. Orders and Payment
All orders must be placed through our website.
Prices are listed in New Zealand Dollars unless otherwise stated.
Payments are processed securely through third party payment providers. We do not store your full payment details.
We reserve the right to refuse or cancel any order due to suspected fraud, pricing errors, or product unavailability.
4. Shipping and Delivery
We ship within New Zealand and internationally where available.
Shipping costs and estimated delivery timeframes are provided at checkout.
Once an order has been handed to the courier, delivery is subject to their processes. We are not responsible for delays caused by courier services, customs, or circumstances outside our control.
5. Returns and Refunds
Unused products in original condition may be returned within 30 days for an exchange or refund.
Customers are responsible for return shipping costs unless the item is faulty or incorrect.
Refunds are processed within 5 to 7 business days once the returned item has been received and inspected.
Custom items and limited edition products are non refundable unless faulty.
6. Warranty and Product Use
Our gloves and apparel are built for performance, but all gear is subject to wear and tear.
We offer a 6 month limited warranty covering manufacturing defects.
The warranty does not cover damage caused by improper use, accidents, or normal wear.
Action sports carry inherent risks. By using our products, you accept responsibility for your own safety and how the products are used.
7. Intellectual Property
All branding, logos, product names, graphics, and website content are the property of Thousandaires Glove Co.
They may not be copied, reproduced, distributed, or used without prior written permission.
8. Limitation of Liability
To the extent permitted by law, Thousandaires Glove Co. is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of this website or our products. Use of our products is at your own risk.
9. Privacy
We respect your privacy and handle personal information securely.
Your information will only be shared with trusted third parties where necessary to process orders, operate the website, or meet legal obligations.
For full details, refer to our Privacy Policy.
10. Governing Law
These Terms and Conditions are governed by the laws of New Zealand.
Any disputes will be resolved under New Zealand law and within New Zealand courts.
Additional Information
User Generated Content
If you tag us, submit reviews, or share images featuring our products, you grant us a non exclusive right to use, reproduce, and display that content for promotional and marketing purposes.
Affiliate and Third Party Links
Our website may include links to third party websites. We are not responsible for their content, policies, or practices.
Contact
For any questions regarding these Terms and Conditions, contact:
danny@thousandairesgloveco.com
Accessibility Statement
At Thousandaires Glove Co., we are committed to making our website accessible to everyone, including people with disabilities.
We believe everyone should be able to access our products and information easily and without barriers.
Our Commitment
We aim to align with the Web Content Accessibility Guidelines WCAG 2.1 at AA level wherever possible.
Our focus includes:
Clear, easy to read text
Keyboard friendly navigation
Alt text for images and graphics
High contrast layouts and readable fonts
Compatibility with screen readers
Ongoing Improvements
Accessibility is not a one time job. We continue to review and improve our website by:
Testing for usability and accessibility
Updating content and technology where needed
Listening to user feedback and making practical improvements
Third Party Content
Some third party elements such as embedded videos, payment gateways, or external links may not fully meet accessibility standards.
If you experience difficulty accessing any part of our website, please let us know so we can assist.
Need Assistance
If you have trouble using our website or notice an accessibility issue, contact us at:
danny@thousandairesgloveco.com or Phone: +64 211 853 033
We genuinely welcome feedback and will do our best to provide a solution or alternative access where needed.
Our Ongoing Goal
As technology evolves, so will we. Our goal is to keep improving accessibility and provide an online experience that
is inclusive, straightforward, and easy to use for everyone.
Thanks for supporting Thousandaires Glove Co.